You will be billed the agreed-upon monthly subscription rate until canceled. You may cancel your subscription at any time.
To cancel your subscription
To cancel your subscription please notifies us via email at email@example.com. Be sure to provide your username so we may locate your transaction quickly. Your cancellation will be effective within 2 to 3 business days of receipt of your email and all further billings will terminate.
Refund policy for non-subscription based products and sales
Within 30 days of purchase please submit your refund request to firstname.lastname@example.org
Our Refund Policy is designed to ensure you will be happy with any purchase you make from us. Within 30 days of purchase, if you are dissatisfied with our service please submit your refund request via email to email@example.com. Submitting your license, Customer or Invoice ID with your request will help to expedite the process.
If you have just changed your mind about our Purchased. We offer a 30-day goodwill refund policy in the event you change your mind after we accept your order, but before you have either activated your license key or used our service. The entitlement applies for 30 days from the date on which you download the Purchased service.
Reasons why we may refuse your request for goodwill refund. We are entitled to reject your request for a refund where you have successfully used our Purchased service for its stated purpose or we have provided you with Purchased Support Services, where the 30-day period has elapsed, where you have misrepresented yourself (for example, representing you are a consumer when you are a business user), or where you are otherwise in breach of our terms. If there is a disagreement regarding your extent of use of our service, we may request that you either deliver up your device so we can inspect it to establish the extent of any use or provide sufficient evidence of your use of our service so we can properly investigate the matter.
Requesting the refund for a goodwill refund. Please let us know by doing emailing us at service firstname.lastname@example.org. Please provide your name, home address, details of the order and, where available, your phone number and email address. Provided we agree you are entitled to the goodwill refund, we will refund you the price you paid for our Purchased Software or Purchased Support Services by the method you used for payment. We will make any refunds due to you within 14 days. If we accept your request for a refund then you must immediately delete our service from your device/s
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